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Accuro Health Insurance Accuro Health Insurance
  • Get a quote
  • Personal
  • Business
  • Claims
  • Active Benefits
  • About
  • FAQs
  • Contact
  • Login

Accuro FAQs

If you are new to Accuro or haven't used your cover recently, you may have a few questions about what to do and how to go about things.

We have put together a list of frequently asked questions from Accuro members that we hope will help to answer any questions you may have.

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Understanding the language of health insurance

If it's your first time investigating health insurance, you may not be familiar with some – or many – of the terms insurers use. Don’t worry, you’re not alone.

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General questions

We've explained some frequently asked questions about general health insurance terms to help make things simple and clear.

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What is and isn't covered?

Many surgery procedures are covered under our hospital plans but general day to day costs are not, there are add-on plans that provide for that.

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All about Claims

Find out what a claim and pre-approval is, why you might need to get pre-approval for an upcoming procedure or treatment and what documents are required to claim for your medical costs.

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Understand health insurance

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Accuro Health Insurance Society Limited (FSP3981) holds a transitional Financial Advice Provider licence issued by the Financial Markets Authority. At Accuro we do not currently provide personalised financial advice under the Financial Markets Conduct Act. Please refer to our disclosure statement for more information.

This transitional licence is subject to the standard conditions for transitional advice provider licences.

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