Understanding the language of health insurance
If it's your first time investigating health insurance, you may not be familiar with some – or many – of the terms insurers use. Don’t worry, you’re not alone.
We've explained some frequently asked questions about general health insurance terms to help make things simple and clear.
What is and isn't covered?
Many surgery procedures are covered under our hospital plans but general day to day costs are not, there are add-on plans that provide for that.
All about Claims
Find out what a claim and pre-approval is, why you might need to get pre-approval for an upcoming procedure or treatment and what documents are required to claim for your medical costs.