Accuro FAQs

If you are new to Accuro or haven't used your cover recently, you may have a few questions about what to do and how to go about things.

We have put together a list of frequently asked questions from Accuro members that we hope will help to answer any questions you may have.

General questions

We've explained some frequently asked questions about general health insurance terms to help make things simple and clear.

Read full article

What is and isn't covered?

Many surgery procedures are covered under our hospital plans but general day to day costs are not, there are add-on plans that provide for that.

Read full article

All about Claims

Find out what a claim and pre-approval is, why you might need to get pre-approval for an upcoming procedure or treatment and what documents are required to claim for your medical costs.

Read full article