Welcome to Accuro Health Insurance. Accuro Health Insurance is the trading name of Health Service Welfare Society Limited. We respect and are committed to protecting the privacy and personal information of all our members and users of this website and will use reasonable endeavours to ensure the privacy of your information. This statement explains how we collect and use information about you.
We ensure that our privacy practices comply with the Privacy Act 1993 and Health Information Privacy Code 1994 and industry best practice. In using our website, including in applying for a policy, you agree to the collection and use of your information in accordance with the Accuro Health Insurance privacy statement.
Some examples of personal information we may collect from you are:
We may also collect personal information about you from third parties such as your GP or a hospital. We will only do this if you have been told first or where permitted by law.
We will only disclose your personal information in accordance with this privacy statement, the Privacy Act 1993, or after notifying you at the time of collection. We may use personal information to:
While we treat any personal information as confidential, there may be some situations where we disclose information to third parties including trusted service providers for the above purposes and for reporting, summary or statistical purposes.
If you or any person covered by your policy with Accuro Health Insurance provide us with incomplete or inaccurate information we may decline your claim, void or cancel your policy as allowed by law.
The intended recipient of the information is Accuro Health Insurance. That information is held in hard copy and/or electronically at Accuro Heath Insurance’s head office and/or with our trusted data storage providers. Personal information may also be stored in third party storage facilities and in cloud storage located inside and outside New Zealand.
We take all reasonable steps to ensure that the personal information we hold is protected against loss, unauthorised use, unauthorised access, unauthorised modification, unauthorised disclosure, and any other misuse.
We retain your personal information only for as long as it is required for lawful purposes. We will take all reasonable steps to ensure that the personal information is securely destroyed when we no longer require it.
Subject to the Privacy Act 1993, you are entitled to ask us to confirm whether we hold personal information about you or not. You are entitled to have access to that personal information. You are also entitled to ask us to correct any of your personal information if you believe it is inaccurate. You can request a copy of or ask us to correct your personal information by writing to us at firstname.lastname@example.org or Accuro Health Insurance, PO Box 10075, Wellington 6143.
Our website may contain links to other websites for your convenience and information. We do not control the linked websites and suggest you review the privacy policies those websites.
We may update our privacy statement and recommend that you refer back to the Accuro Health Insurance website for changes.
Accuro Health Insurance is a member of the Health Funds Association of New Zealand (HFANZ). On behalf of its members, HFANZ manages an Integrity Registry for the purposes of detecting and preventing fraud and other serious probity concerns. The Integrity Register is operated by PricewaterhouseCoopers (PwC). Accuro Health Insurance may collect, use and disclose personal information and health information about you and persons covered by your policy for the purposes of the Integrity Registry.
Accuro Health Insurance is authorised to collect, use and disclose personal information and health information about you and persons covered by your policy for the purposes of the Integrity Registry. You authorise disclosure of personal and health information to HFANZ or its agents and HFANZ members for the above purposes.
You have rights of access to and correction of information held on the Integrity Registry. The contact details for doing so are Accuro Health Insurance, PO Box 10075, Wellington 6143 or HFANZ Integrity Registry Privacy Officer, Health Funds Association of New Zealand, PO Box 25161, Wellington 6146.