By accessing the UniMed website, or downloading/using our online services such as our Member Portal/s, or webpages for joining UniMed through your employer, you agree to the terms and conditions below and to the terms of our Privacy Statement.

Should there be any conflict between these terms and conditions and those of specific UniMed products and services, terms and conditions for the product(s) and service(s) shall apply. 

Please note: UniMed may change or update these terms and conditions without prior notice. Your continued use of the UniMed website and/or online services, is deemed to be acceptance of the terms and conditions current at the time. 

Disclaimer 

Accuro is a brand owned, operated and underwritten by Union Medical Benefits Society, trading as UniMed.

Accuracy of Information/Content

Reasonable care has been taken with the information/content publicly available in the UniMed website. However, it does not consider any individual’s personal circumstances; financial, medical, or otherwise. 

Every effort has been made to ensure UniMed website and online services information/content is up to date and free from errors. However, UniMed does not give any guarantee or other assurance of the accuracy or suitability for your intended use.

Information Only

Information/content in the UniMed website does not constitute financial advice.
UniMed recommends obtaining independent, personalised financial advice that considers your financial situation.

Liability

UniMed takes no responsibility for any direct or indirect loss or damage that may result from: 

  • The action or failure to act, by relying on information/content in the UniMed website and/or online services. 

  • Any errors or omissions in the UniMed website and/or online services information/content. 

  • Reliance on any tools or calculators provided in the UniMed website and/or online services. 

  • Inability to access or use the UniMed website and/or our online services.

Benefit and Claim Limits

While UniMed makes reasonable efforts to keep the contents of the website and online services current and accurate, benefits and claim limits shown online may not be accurate, as they are not updated online in real time. 

Applicable stand-down periods, other conditions or restrictions may also apply. Please refer to your most recently issued Health Plan Document (in your Member Portal) and your membership/ policy certificate. 

If you have questions about benefits and/or claim limits, please contact us.  

Your Privacy

UniMed is committed to respecting your privacy.

We collect, hold, use and disclose personal and health information submitted by you via the UniMed website and/or online services, in accordance with our Privacy Statement.

Our website may contain links to other websites for your convenience and information. We do not control the linked websites and suggest you review the privacy policies of those websites.

Cookies

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Cookies do not identify you personally but do identify your computer. Most web browsers are set to accept Cookies.

We may use Cookies to save your password, so you do not have to re-enter it each time you visit the website and for other purposes relating to your use of the software through the website. We may also use Cookies for tracking the statistics of the website to allow us to better understand our users and to improve the functionality and layout of the website.

If you do not wish to receive any Cookies, you may set your browser to either prompt you or refuse Cookies. Please note that rejecting Cookies may disable your browser from accessing many parts and functionality of the website and software.

Cyber Security

Reasonable care is taken by UniMed to provide secure use of our website and online services. However, to the extent permissible by law, UniMed will not, under any circumstances, be held liable for loss, damage or liability caused by any breach of security. This includes unauthorised access or use.

Whilst care has been taken to protect against the introduction of malicious malware (e.g. viruses), software, programmes or code, UniMed does not guarantee the use of our website or online services is risk-free, i.e. you are responsible for protecting your computer(s), network(s), mobile device(s) from being affected.

Do not keep written/electronic records of your security details or disclose them

You must take all reasonable steps to ensure all information in relation to any security details (including usernames and passwords), are kept confidential to you.

UniMed will not be liable for any loss, damage or liability you incur because of someone else using this information (e.g. your username and/or password) - with or without your permission.

Third Parties

Information may be contained in or linked to or from the UniMed website or our online services, about services or products provided by third parties. UniMed makes no representation or warranty as to the quality of these services and products or their suitability to your personal circumstances; financial, medical or otherwise.

Changes to these Terms and Conditions

UniMed reserves the right to change these Website and Online Services Terms and Conditions. They were last updated in July 2025

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