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About us  
Accuro is a Kiwi owned co-operative health insurer with a focus on delivering a great experience for our 30,000 members. Our employees love working here because we provide an innovative, supportive and open working environment, so that you can perform at your best. 
We have consistently high customer satisfaction, and we were also lucky enough to be winners of the innovation category at the 2018 New Zealand Insurance industry awards. Combine quality products, fast claims turnaround, and our knowledgeable customer service team, and it’s no wonder we are New Zealand’s best little health insurer. 
About the role  
This newly created Head of IT role is a pivotal leadership role in our business. Reporting to the CEO, this role is responsible for overseeing our IT strategy and operations, along with leading our small IT team. This role will play a key part in ensuring the quality of core software, platforms and infrastructure, all with a focus on enhancing our customer experience. Day to day, this role is responsible for: 

  • Developing and delivering our IT strategy, plans and architecture 
  • Leading, mentoring, and developing our technical team 
  • Project and change management 
  • Engaging with vendors, ensuring they are meeting SLAs, and negotiation of contracts 
  • Identifying and mitigating risk including BCP 
  • Information security including a proactive approach to keeping up to date with the latest developments 
  • Looking at the bigger picture and advising on technology change and its business impacts 

This role is also part of our Senior Leadership so will contribute to the overall direction of our business. We are also about to start a transformation project to refresh our core system, and the Head of IT will be playing an important role in this program of work. 
About you  
You will be a natural leader with the drive and energy to oversee our IT strategy and operations, while looking for innovation and improvements. You will easily bridge the gap between the business and technology, with the confidence and expertise to work across our business at all levels. You’ll be a broad, strategic thinker who is equally comfortable rolling your sleeves up to help the team achieve their outcomes. You will also have: 

  • Previous experience in a similar strategic level IT leadership role 
  • A business focus with an understanding of how technology impacts this 
  • Vendor management and contract negotiation experience 
  • Proven experience in an integrated environment 
  • Experience with Microsoft technologies including SQL, MS Server and Dynamics 365 
  • An understanding of cloud technologies with experience in IaaS and SaaS 
  • Experience in large transformation projects, either as the lead or part of the project team 
  • Commercial smarts with experience in budget management 

You will ideally come from a development or architecture background and will understand the challenges that come from having a small IT team. You may already be an experienced senior leader or perhaps you are ready to step into a role at this level. We’d love to hear from you either way! 
In return, we offer a modern and flexible approach to work, great staff benefits and a commitment to innovation and change. 
If you are excited by our opportunity, then we’d love to hear from you! We have partnered with Kin to fill this vital role so please apply now with your CV and a cover letter telling us a bit about you, and what you’d bring to the role. If you have any questions, feel free to email Tracey Fletcher on Applications close as soon as we find the right person!