Licence status and conditions

The Health Welfare Society Limited (FSP3981) trading as Accuro Health Insurance holds a transitional Financial Advice Provider licence issued by the Financial Markets Authority which authorises Accuro to provide a financial advice service.

This transitional licence is subject to the standard conditions for transitional advice provider licences: https://www.fma.govt.nz/assets/Compliance/Standard-conditions-for-Transitional-FAP-licences.pdf

Nature and scope of financial advice service

At Accuro we do not provide personalised financial advice under the Financial Markets Conduct Act.  We can give you facts about our products and options which could work for you but if you need help working out what best suits you and your circumstances please let us know and we will put you in touch with a third party Financial Adviser who can provide a financial advice service including recommendations regarding the acquisition or disposal of a health insurance product.

Fees, expenses, or other amounts payable

There are no fees, expenses, or other amounts payable - other than health insurance premiums - for information provided by Accuro’s team. In the event that you contact a third party Financial Adviser about Accuro’s products, the Financial Adviser should provide information about any fees, expenses or other amounts payable to them.

Conflicts of interest, commissions and other incentives

In all dealings with our customers, the Accuro team act in an ethical and transparent way and comply with our internal conflicts of interest policy. The Accuro team are required to raise any actual, perceived or potential conflict of interest so that it can be resolved appropriately. Accuro will take steps to ensure information provided to customers is not influenced by any conflicting interests.

Duties Information

Accuro and any person giving advice on our behalf is bound by the duties of the Financial Markets Conduct Act to:

  1. meet the standards of competence, knowledge, and skill set out in the code of conduct; and
  2. give priority to the client’s interests; and
  3. exercise care, diligence, and skill; and
  4. meet the standards of ethical behaviour, conduct, and client care set out in the code of conduct.

Get in touch

For more information on how to contact us or to read about our formal complaints process, please see our contact us page.